Privacy Policy

Nova Life VA LLC Privacy Policy
Effective Date:   02/01/2026

Nova Life VA LLC (“Nova Life,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or use our wellness services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

‍Information We Collect
‍We may collect personal information from you in several ways, including when you:
- Visit our website
- Book an appointment
- Complete intake or medical forms
- Subscribe to marketing communications
- Contact us directly

Personal Information may include:
- Name
- Email address
- Phone number
- Date of birth
- Billing or payment information
- Appointment history
- Wellness preferences

‍Health and Medical Information (IV Therapy Services)
‍For clients receiving IV drips, injections, or other medically guided services, we may collect additional sensitive information through medical intake forms and questionnaires, such as:
- Health history
- Current medications
- AllergiesSymptoms or wellness goals

This information is collected solely to determine eligibility, provide safe services, and support your wellness care.

‍Appointment Booking Through Mangomint
‍Nova Life uses Mangomint, a third-party scheduling and client management platform, to facilitate appointment booking and communication.

When you schedule an appointment, your information may be processed and stored by Mangomint in accordance with their privacy practices.

We encourage you to review Mangomint’s Privacy Policy directly.

‍How We Use Your Information
‍We may use the information we collect to:
- Provide and manage wellness services
- Schedule and confirm appointments
- Process payments
- Communicate important service updates
- Respond to inquiries and customer support requests
- Send promotional emails or text messages (with your consent)
- Improve our website, offerings, and client experience
- Maintain internal records and compliance

‍Marketing Text Messages and Emails
‍If you opt in, Nova Life may send you:
- Appointment reminders
- Wellness updates
- Promotional offers
- News about upcoming services or events

You may opt out at any time by:
- Clicking “unsubscribe” in an email
- Replying “STOP” to a text message
- Contacting us directly

Message and data rates may apply depending on your carrier.

‍Sharing of Information
‍We do not sell your personal information.We may share your information only with trusted third parties, including:
- Booking and management providers (Mangomint)
- Payment processors
- Medical professionals supporting IV therapy services
- Marketing platforms (email/SMS providers)
- Legal or regulatory authorities if required by law

All service providers are required to protect your information.

‍Data Security
‍We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online system can guarantee absolute security. You share information at your own risk.

‍Cookies and Website Tracking
‍Our website may use cookies or similar technologies to:
- Improve user experience
- Analyze website traffic
- Understand visitor preferences

You can adjust cookie settings through your browser.

‍Your Privacy Rights
‍Depending on your state and location, you may have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion (where legally permitted)Opt out of marketing communications
- To exercise these rights, contact us at: Manager@novalifeva.com

‍Third-Party Links
‍Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of outside sites.

‍Changes to This Policy
‍Nova Life may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

‍Contact Us
‍If you have questions about this Privacy Policy or how your information is handled, contact us:
Nova Life VA LLC
14535 John Marshall Highway Suite 203
Gainesville, VA  20155
Attn: Manager
Email:  Manager@novalifeva.com